Quality
Quality Excellence at ZEST PHARMA is not merely a goal; it is the culmination of sincere efforts, intelligent direction, and skillful execution. Our steadfast commitment to producing high-tech quality healthcare products that cater to the specific needs of the market is globally recognized. Embracing a corporate policy of "Total Quality Management," we prioritize satisfying every facet of quality.
The Quality Assurance Department at ZEST PHARMA meticulously ensures that our Quality Management systems are fully documented and effectively controlled. The department oversees various critical aspects, including good manufacturing practices, quality control, sanitation and hygiene, validation, handling of complaints, product recalls, contract production and analysis, self-inspection and quality audit, personnel hygiene and training, premises, equipment, material, and documentation.
The upholding of high-quality standards is entrusted to a dedicated team of experienced scientists equipped with modern instruments and subjected to stringent technical review systems. At ZEST PHARMA, our Quality Policy revolves around delivering products and services that entirely satisfy customer needs and expectations, fostering a customer-oriented approach, continual improvement of processes based on objective measurement, total employee involvement, and the principles of Total Quality Management.
Our Quality Objectives are designed to consistently provide products that meet customer requirements, enhance customer satisfaction through effective system application, be an environmentally conscious company, align with the latest technological advancements in the pharmaceutical industry, establish an internal culture emphasizing human resources development and optimal utilization of skills, and provide rapid career growth and development opportunities for our employees. At ZEST PHARMA, quality is not just a benchmark; it is a commitment to excellence that permeates every aspect of our operations.